Product Onboarding Specialist

About the role

We’re looking for a Product Onboarding Specialist to join our Product Onboarding team in Poznań. You’ll own the full process of onboarding non-apparel products into our catalog - from scanning the product, through describing and cataloging it, to launching it for design in our system.

Our catalog is constantly growing, so you’ll be onboarding new products on a regular basis, working to a consistent, repeatable process. If you like a well-organized workflow, care about the details, and find satisfaction in seeing your work reach hundreds of thousands of creator shops on our platform - this is a good place for you.

• Work mode: on-site, from our Poznań office (Jeżyce). On-site presence is required due to the nature of the tasks (3D scanning)
• Contract type: B2B
• Compensation: 7,000.00 - 9,000.00 PLN

What you’ll do

• 3D scanning - scanning products using a 3D scanner
• Product documentation - creating Jira tickets for scanned products and uploading the scans
• Catalog management - describing products and managing their inventory: entering them into our system, cataloging, and warehousing
• Blueprints - commissioning technical drawings (blueprints) for products and liaising with the contractor on revisions
• Manufacturer collaboration - working with our manufacturers on product specifications, testing, and ongoing questions
• Product profiles - building product profiles in our admin system: pricing, design regions, product details
• Designer onboarding - launching the product in our design tool and testing that process
• Samples - ordering samples and assessing their quality

Who we’re looking for

• Based in Poznań and happy to work on-site from our office
• Clear communication in Polish (B2) and English (min. B1)
• Experience in operations/product ops/product catalog management (e-commerce experience is a plus)
• Strong organizational skills - you’ll be managing multiple products at different stages of onboarding at the same time
• Sharp eye for detail and precision, with a focus on keeping products consistent across the catalog
• Proactive problem-solving skills - you improve the workflow instead of just running it
• Nice to have: experience with tools like Jira, basic familiarity with manufacturing/production topics or 3D printing/3D scanning

What we offer

• 7,000.00 - 9,000.00 PLN net + 0% VAT (paid in USD - since you’ll be exporting your services to the US)
• B2B contract for an indefinite period
• Equity in our US-based company
• A lot of autonomy and real impact on the growing product catalog of a rapidly expanding e-commerce platform - we trust people to make decisions and improve things
• Flexible working hours and a comfortable office in Jeżyce, Poznań
• Private healthcare (LUX MED), MultiSport card, and English lessons
• MacBook and any additional equipment you need to do your best work
• Team integrations, shared initiatives, and regular opportunities to spend time together outside of day-to-day work
• The chance to work closely with experienced people in an international startup environment where your ideas and initiative actually matter

About us

Fourthwall helps online creators (YouTubers, influencers, podcasters) make money, allowing them to focus on creating. Fourthwall offers fully customized online shops, where creators sell merchandise, accept donations, and run memberships. Over 500,000 creators worldwide already use Fourthwall.

Learn more at fourthwall.com.